Ascensus Security Overview  

 

Safeguarding your online transactions

 

Account owner security checklist

 

About identity theft

 

 

Security Overview

 

Ascensus provides recordkeeping and account processing services for your 529, ABLE, and State-sponsored retirement plans; Ascensus also serves as program manager and provides customer service directly to account owners.

Our cybersecurity response program is designed to help keep your financial information safe and is intended to comply with applicable federal and state laws. Online security is a shared responsibility between you the account owner and us the service provider. Safeguarding your assets, your personal information and privacy is one of our fundamental priorities. We utilize a variety of controls to detect and prevent unauthorized access to our network and sensitive information.

OUR SECURITY PROMISE:

We are committed to keeping your financial information secure. Please know that we'll never call or email you to ask you for your login credentials. If you receive a suspicious message, don't click on any of the links or respond with personal information. Please report suspicious activity by calling your plan's customer service and forwarding the suspicious email as an attachment to your plan's customer service email address. Please visit your plan's website to obtain the appropriate contact information.